Jacksonville International Airport (JAX)
Facilities and Services
(Jacksonville, Florida - FL, USA)
Jacksonville International Airport (JAX) is the gateway to northeast Florida and southwest Georgia and the facility sees hundreds of daily flights and more than five millions yearly passengers.
The recently upgraded terminal building is well laid out and simple to get about, while facilities are excellent.
There is a cash machine located on the main concourse of each level, a postal service, lost and found office, children's games room, shoe shine service and plentiful shops and restaurants.
Airport Information Desks
Tel: +1 904 741 4902
Jacksonville International Airport's personnel are given constant praise for their helpfulness and professionalism including the friendly information staff, porter assistance and airport security. There is an information center and welcome desk located on the lower level. Some useful numbers include:
Airport Main Switchboard - +1 904 741 2000
Airport Information Desk - +1 904 741 4902
Airport Paging and Information - +1 904 741 4902
Airport Lost and Found - +1 904 741 2022
Airport Parking - +1 904 741 2277
Valet Parking - +1 904 741 1005
Shops, Duty-Free and Retail Outlets
You will find shops on both levels at Jacksonville International Airport, although most are situated on the upper level. There are newsagents and gift shops, a DVD rental shop, a PGA tour shop, book shops, Paradies' Rivercity Travelmart and a designer sunglasses store. There is also a 24-hour flower vending machine on site.
Bars, Cafés and Restaurants
Jacksonville International Airport (JAX) comes with a good supply of eateries, with a food court on the upper level as well as many coffee shops, snack bars and restaurants. Eateries include Burger King, Italian Eatery Pizza, Starbucks Coffee, Swensen's Ice Creams and Budweiser Brewhouse.
Currency Exchange, Communications and Banking Facilities
Courtesy telephones are available throughout the terminal building and there is a cash machine on each level. There are also postal facilities including a post box, FedEx drop box and a stamp machine. Unfortunately, currency exchange services are unavailable at the airport.
Business and Conference Facilities
The airport Business Center is located on the upper level and has commendable business facilities including telephones, data ports and postage services, while the nearby Clarion Airport Hotel and Conference Center has further business and conference services. In addition, the Delta Crown Room on Concourse A is an executive lounge for business travelers.
Disabled Facilities
Disabled customers are also well taken care of at Jacksonville International Airport, where wheelchair-friendly lifts, toilets and telephones have been installed. The airport can provide wheelchairs on request and anyone needing special assistance should contact their airline prior to their arrival at the airport.
Other Facilities
Jacksonville International Airport provides additional services and entertainment for passengers, with a children's games room, seated massage, shoe shine service, meditation room and monthly concerts held on the upper level.